Quality Policy & Management

Quality Policy

The ZOOK Quality Policy is to meet our customer’s requirements and exceed their expectations every time; whether through on-time delivery, efficient and courteous customer service, or superior quality and reliable products; while maintaining our commitment to continual improvement of the Quality Management System.

Our team is dedicated to engineering excellence on a global scale to provide innovation, customer focus, and team ethics with individual responsibility and accountability.

ZOOK has incorporated a Quality Management System (QMS) which inspires all employees to adopt the values and procedures that deliver product and service excellence to our customers.

Our QMS empowers our team to evaluate and advance the overall efficiency of our performance. By eliminating speculation and leveraging our QMS, ZOOK employees achieve a clear competency in the leadership and practice of superior quality and process management.

To our valued customers, this means that ZOOK leadership and its associates commit to:

  • Foster an environment of trust, reliability, and exceptional workmanship.
  • Promote a culture of performance excellence to deliver unparalleled results.
  • Create innovative solutions that maximize our customers’ productivity and performance.
Thank you!
Greg Clark

Safety through Knowledge and Performance

ZOOK is proud of its history of maintaining the highest Quality Control Standards within the pressure relief industry. Within our culture of performance excellence, our mission is safety through knowledge and performance.